Your Questions,
Answered.

While Everlasting Organics is not a certified organic brand, we are deeply committed to using certified organic and natural ingredients wherever possible. Every ingredient is carefully chosen to be pure, non-toxic, and safe for your whole family. We source certified organic ingredients when they are available and meet our quality standards. We never compromise on safety.

Yes — occasionally, and intentionally. We believe in putting what actually works on your skin, not what simply sounds clean on a label.

In select formulations we use clinically validated synthetic ingredients such as niacinamide and panthenol. Here is why: the naturally derived forms of these ingredients have molecular structures too large to penetrate the skin barrier, which means they cannot deliver the benefits they are known for. The synthetic versions are molecularly sized to absorb and perform as intended.

Every synthetic ingredient we use is rigorously screened for safety and non-toxicity. We will always tell you what is in our products and why. No hidden ingredients. No misleading labels.

Everlasting Organics is transitioning to include fully vegan formulations across our product lines. Some of our current products are tallow-based, using ethically sourced animal-derived ingredients. Each product page clearly identifies whether a product is vegan. If you have questions about a specific product, please reach out to us at contact@everlasting-organics.com.

Yes. All Everlasting Organics products are scented exclusively with 100% plant-based fragrance oils. We do not use synthetic fragrance compounds or phthalates.

Some Everlasting Organics products contain ingredients that may cause reactions in individuals with specific allergies — including nut-derived oils, seed oils from the Brassicaceae (mustard) family such as Camelina oil, and other botanical ingredients. Each product page lists full ingredients and any relevant allergen advisories.

If you have a known allergy, please review ingredients carefully before use and consult your healthcare provider if you are unsure. We always recommend a patch test before using any new skincare product.

Apply a small amount of the product to the inside of your wrist or elbow. Wait 24 hours. If you experience any redness, itching, swelling, or irritation, discontinue use immediately and contact us at contact@everlasting-organics.com. If you experience a severe reaction, seek medical attention promptly.

Every product in the Shepherd Line is formulated from the ground up to be safe if your dog licks it off — not just technically non-toxic, but genuinely beneficial at the concentrations used in our formulas.

We use only ingredients that are safe for canine ingestion. If your dog has known food sensitivities or allergies, please review the full ingredient list for each product before use. We also recommend consulting your veterinarian if your dog has a diagnosed skin condition.

The Shepherd Line is currently formulated and tested specifically for dogs. Cats metabolize ingredients very differently than dogs — what is safe for a dog may not be safe for a cat. We do not recommend using Shepherd Line products on cats or other animals without first consulting your veterinarian.

The Shepherd Line was specifically developed with sensitive canine skin in mind — including skin barrier support, anti-inflammatory ingredients, and lick-safe formulations. However, every dog is different. Please review the full ingredient list for each product and consult your veterinarian before use if your dog has a diagnosed skin condition, food allergies, or known sensitivities. When introducing any new product, start with a small patch of skin and monitor for 24 hours.

Yes — Everlasting Organics ships to all 50 states. Please note that some products are temperature-sensitive. During warmer months we recommend selecting expedited shipping at checkout to protect the integrity of your order. If your product arrives compromised due to carrier delay or heat exposure, please contact us immediately with photos at contact@everlasting-organics.com.

Not yet — but they are coming. In the meantime, every product page includes detailed usage instructions. If you have questions about how to use a specific product, please reach out to us at contact@everlasting-organics.com and we will be happy to help.

Non-toxic does not automatically mean organic — and at Everlasting Organics, we are honest about that distinction. Non-toxic means free from ingredients linked to toxicity, endocrine disruption, or harm. We use certified organic ingredients wherever possible, but we also use bioidentical and naturally-derived synthetics that meet our strict safety standards when they genuinely outperform natural alternatives. What you will never find in our products are ingredients linked to harm. That is our promise.

Explore the full Everlasting Learning Hub →

Most mainstream skincare products contain synthetic chemicals, hormone disruptors, and allergens that have no business being on your skin. Common offenders include parabens, phthalates, synthetic fragrance, formaldehyde-releasing preservatives, PEGs, and SLS/SLES — ingredients that are still widely used despite well-documented links to skin irritation, hormonal disruption, and long-term health concerns.

We have put together a thorough, research-backed guide to help you know exactly what to look for — and what to put back on the shelf.

Read: Ingredients to Avoid in Body Care →

Yes — and the answer might surprise you. Not all oils cause breakouts. In fact, the right oils can help regulate sebum production, reduce inflammation, and support a balanced skin barrier. Oils high in linoleic acid — such as rosehip seed oil, grapeseed oil, and evening primrose — are especially well suited for acne-prone skin. Oils high in oleic acid are better suited for dry or mature skin. Knowing the difference matters.

Read: Clean Body Care — Our Ingredient Philosophy →

For very dry or compromised skin, you want deeply nourishing, occlusive ingredients that lock in moisture and support skin barrier repair. Shea butter, mango butter, and kokum butter are exceptional base ingredients. For oils, look for those rich in oleic acid — avocado, macadamia, and olive oil — which penetrate deeply and provide lasting nourishment. Camelina seed oil is a newer addition to our formulations with exceptional barrier-repair properties backed by clinical research.

Explore our Clean Body Care guide →

Many everyday household cleaning products, air fresheners, and candles contain VOCs (volatile organic compounds), synthetic fragrance, and chemicals linked to respiratory issues, hormone disruption, and skin sensitivity. The concern is not just what touches your skin — it is what fills the air in your home and what your family breathes daily.

We have compiled a guide to the most common offenders found in home products and what to look for when making cleaner choices.

Read: Ingredients to Avoid at Home →

Pet grooming products are largely unregulated — meaning ingredients that are banned or restricted in human products can still be freely used on your animals. Dogs and cats absorb ingredients through their skin and also ingest them through grooming. Ingredients to avoid include artificial fragrances, parabens, sodium lauryl sulfate, methylisothiazolinone, and certain essential oils that are toxic to pets even in small concentrations.

Our Shepherd Line was specifically formulated with this reality in mind — every product is lick-safe and built around ingredients that are beneficial, not just technically non-toxic.

Read: Ingredients to Avoid in Pet Care →

The Everlasting Learning Hub covers clean body care, clean home products, and clean pet care — with dedicated guides to ingredients to avoid in each category. It is research-backed, honest, and built around the same philosophy that drives every Everlasting Organics formula: an informed customer is our greatest asset. We do not want you to just trust us. We want you to understand why you can.

Visit the Everlasting Learning Hub →

Discontinue use immediately. If you are experiencing a severe reaction, seek medical attention. For any adverse reaction — mild or severe — please contact us at contact@everlasting-organics.com with a description of what occurred, which product was used, and how it was applied. We take all reports seriously and respond promptly.

In compliance with the Modernization of Cosmetics Regulation Act (MoCRA), we maintain records of all adverse event reports.

Discontinue use immediately. If your pet is experiencing distress, contact your veterinarian or the ASPCA Animal Poison Control Center at (888) 426-4435. Please also notify us at contact@everlasting-organics.com so we can document the report and assist you.

Every safety concern submitted to Everlasting Organics is reviewed personally by our founder and formulator. We maintain documentation of all adverse event reports in compliance with MoCRA requirements. If a safety concern reveals a formulation issue, we will address it — and we will communicate transparently with our customers. Your safety is not a liability to be managed. It is a commitment we made when we started this company.